Tag Archives: what characterises a good employer

Goodbye face to face interviewer job

My face to face interviewer job ended last year. Rounding off the saga, I’d like to summarise what it was about, and speculate about why, overall, it worked well.

I was quite good at the job, and feel I’ve learned a lot, even though the work was quite repetitive. My boss was happy about my work and communication, and I had plenty of positive feedback from respondents both directly and through the quality control procedures. My response rates were also pretty good – not remarkable compared to the average, but good factoring in that my home range was supposedly hard to get decent results in. I was praised for the quality of my submitted work – data forms and weekly reports – for high accuracy, good order, and entertaining weekly reports.

 
Australian road from front window of car

 
The job ended because my employer had lost their tender for the project, so they had to close the whole project department down and sack everyone involved in the project… That’s all the interviewers, the office staff, and even my lovely boss.

If was a much bigger collapse for some of the other people, than it was for me. The staff turnover was notoriously low among both the office staff and the interviewer crew, and some had been working on the project for  well over a decade – almost since the beginning.

The organisation is the best employer I’ve had, and they handled the close-down well too. There was a proper explanation of what had happened (as much as they knew), scenario-thinking and instructions for what was and wasn’t allowed if moving to the competitor, and there was the usual supportive attitude underpinning the process. My boss also gave everybody her personal email and phone number, so future employers could still contact her for recommendations when she would no longer be working there.
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Good VS bad performance reviews

This is a spin-off of Yesterday’s post about the recent performance review by my current employer. Short summary: it was a positive experience. The feedback was specific, systematic, actionable, and given in a friendly and constructive way. It was given verbally outdoor in the ‘field’, following observation, and followed up with a written report documenting and numerating what had been said.

I most of my previous jobs there either wasn’t a formalised process for performance review, or I worked as a casual, so it wasn’t for me, or: I never stayed long enough to experience it (mostly the case anyway). But every performance-review-like meeting I’ve experienced before hand (that I remember) was a terrifying experience.

 
Performance reviews as a form of terror

Performance reviews were a regular and formalised procedure when I worked in an export office. It was an event I feared well ahead of the appointed time. They took place in the General Manager’s office, and was a 2:1 situation – 2 managers VS me. The focus was on which mistakes I had done since last review. The General Manager had a list of them in his notes. Continue reading

Face to face interviewer job – Performance review

Muppet - Performance review
Image source: Muppet character found on Good Fun Mania

 
I have survived my second in-field evaluation / performance review for the interviewer job. It went surprisingly well. The first did too… so maybe I shouldn’t be so surprised anymore. I guess it means that I’m actually good at this job.

I just counted that I have done over 100 face to face interviews in private homes if I include the ones I did for my BA thesis and another student project back in the uni days. And I think I have the hang of it!

 
In-field evaluations of a face to face interviewer job…

The in-field interviewer performance evaluations take place as follows:

First, my supervisor emails me to say that the time is up for a new evaluation and asks for the address and time of my next interviews. Then we meet there & then, and she follows me around like a shadow, taking notes. She doesn’t interact with respondents but tries to be like a fly in the air*. And yes, it makes me nervous.
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