Tag Archives: the research interviewer job

Goodbye face to face interviewer job

My face to face interviewer job ended last year. Rounding off the saga, I’d like to summarise what it was about, and speculate about why, overall, it worked well.

I was quite good at the job, and feel I’ve learned a lot, even though the work was quite repetitive. My boss was happy about my work and communication, and I had plenty of positive feedback from respondents both directly and through the quality control procedures. My response rates were also pretty good – not remarkable compared to the average, but good factoring in that my home range was supposedly hard to get decent results in. I was praised for the quality of my submitted work – data forms and weekly reports – for high accuracy, good order, and entertaining weekly reports.

 
Australian road from front window of car

 
The job ended because my employer had lost their tender for the project, so they had to close the whole project department down and sack everyone involved in the project… That’s all the interviewers, the office staff, and even my lovely boss.

If was a much bigger collapse for some of the other people, than it was for me. The staff turnover was notoriously low among both the office staff and the interviewer crew, and some had been working on the project for  well over a decade – almost since the beginning.

The organisation is the best employer I’ve had, and they handled the close-down well too. There was a proper explanation of what had happened (as much as they knew), scenario-thinking and instructions for what was and wasn’t allowed if moving to the competitor, and there was the usual supportive attitude underpinning the process. My boss also gave everybody her personal email and phone number, so future employers could still contact her for recommendations when she would no longer be working there.
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An easy life

‘You are living an easy life, aren’t you? You ain’t doing nothing!’

the old man said. I pass his house every day when I walk or run* with my dogs. When he and his dog are out in his front yard, I stop and talk, so my dogs get this beautiful rare chance to hang out with another dog that, albeit a bit cranky, doesn’t behave like an erratic maniac like many other dogs around here.

 
Most of what the old man says is difficult to hear, because his voice is like a soft, mumbling creek of linked words strayed with Aussie idioms, and garden noises in the surroundings zap out some of them too. However, I usually manage to pick up enough key words here and there to estimate what we’re talking about, and make friendly expressions and statements (one syllable is sufficient) every now and again to prove my participation in the conversation.

I like him, and I like listening to him.  He is a bit like my grand mother (R.I.P), and I enjoy seeing his joy about having someone to talk to, while my dogs have a great time relaxing in the grass and pestering their ‘friend’.

The above quote is one of the sentences that I did hear in full, and I’m pretty sure that’s what he said. Slightly insulted, I told him that I work as a research interviewer with variable hours, I ain’t ‘ain’t doing nothing’. ‘OK’, he said, and maybe something along the lines of ‘that sounds like a great job’.
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Face to face interviewer job – Performance review

Muppet with raised hair, text TIME FOR A JOB PERFORMANCE REVIEW
Image source: Muppet character found on Good Fun Mania

 
I have survived my second in-field evaluation / performance review for the interviewer job. It went surprisingly well. The first did too… so maybe I shouldn’t be so surprised anymore. I guess it means that I’m actually good at this job.

I just counted that I have done over 100 face to face interviews in private homes if I include the ones I did for my BA thesis and another student project back in the uni days. And I think I have the hang of it!

 
In-field evaluations of a face to face interviewer job…

The in-field interviewer performance evaluations take place as follows:

First, my supervisor emails me to say that the time is up for a new evaluation and asks for the address and time of my next interviews. Then we meet there & then, and she follows me around like a shadow, taking notes. She doesn’t interact with respondents but tries to be like a fly in the air*. And yes, it makes me nervous.
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